PROCUREMENT TECHNOLOGY

This pragmatic strategy involves building fit-for-purpose models, automating in stages and demonstrating value early in the process. Such an outcome-first approach helps overcome organisational resistance while reducing complexity and accelerating return on investment.

From millions lost to millions recovered: RPA’ s value in action The strategic value of RPA becomes evident in complex procurement scenarios. Krish highlights how a global pharmaceutical leader was struggling with contract compliance.

Using agentic AI, GEP helped to review thousands of contracts against realtime invoice and performance data.“ The system flagged missed rebates, under-delivered services and pricing errors, helping the client recover millions in lost value.”

It is a real-world example of how RPA and AI work in tandem – RPA ensures consistent data capture whilst AI provides the contextual analysis needed for action. The result transforms what was previously a reactive compliance process into a proactive strategic advantage.

The geopolitical dimension adds another layer of strategic importance. Chris emphasises that“ being able to mine all suppliers’ contracts at speed is indispensable to managing through today’ s on- and off-again tariffs and geopolitical trade deals. Without it, procurement leaders can’ t function in the executive suite”.

The global robotic process automation( RPA) market is expected to grow from

The strategic imperative: Why procurement cannot afford to wait In today’ s volatile business environment, the ability to provide rapid, data-driven insights has become essential for procurement leadership.

“ During this time of incredible uncertainty, procurement must be able to accurately and quickly provide data-driven recommendations that are the difference between hitting or missing margin goals and shareholder expectations,” Chris emphasises.

This transformation represents more than technological advancement – it signifies procurement’ s evolution from a support function to a strategic business enabler.

The combination of RPA and AI is not merely changing how procurement operates – it is fundamentally redefining what procurement can achieve for the organisation.

130 September 2025