This adaptability has proven crucial in Zero9’ s ongoing partnership with Deliveroo.
Building the Deliveroo partnership
The collaboration between Zero9 and Deliveroo emerged from an existing relationship between Angharad and Rob Turner, the food delivery company’ s CPO.
When Rob joined Deliveroo, the pair began discussing how Zero9 could support the evolution of its procurement function, which was facing significant challenges around cost reduction and efficiency improvements.
“ There was a big need for cost out and general transformation,” explains Angharad.“ Our offering allowed Rob to have that flexibility to parachute people in with deep category expertise.”
The project, now running for approximately 15 months, has allowed Deliveroo to maintain a flexible approach to team structure while accessing specialist knowledge in critical areas.
Delivering deep expertise
What sets Zero9 apart in the Deliveroo engagement is its ability to provide seasoned professionals with genuine category expertise.
The project has required deep experience in areas such as logistics, supply chain technology, and professional services – knowledge that traditional consulting models don’ t always deliver.
Angharad continues:“ We were able to put in people with 20-plus years of experience who could not only deliver at pace, but use their knowledge and background to support Deliveroo in driving costs out really efficiently. We could also help upskill and bring in knowledge from external markets and other industries, so the team felt like it was maturing and making progress.”
The results for Deliveroo have been significant, both in terms of actual savings delivered and the value proposition offered by Zero9’ s pricing model. The ability to swap team members in and out according to changing business requirements has provided additional strategic value.
A unique market position
Zero9’ s positioning reflects a gap in the market that Angharad identified when founding the business.
With a combined network developed over the course of 40 years between the founding partners, Zero9 offers something no other organisation can match.
Angharad concludes:“ We’ re able to derisk the future of a procurement function by making sure the people brought into the organisation are exactly what they need: high calibre and able to deliver.”
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