Share the major leadership themes shaping your organisations right now
Lauren, United Airlines: Well, let’ s be clear, it’ s an interesting time, but it’ s also very confusing. We don’ t know what tomorrow brings. But I would encourage you all to think about the fact that disruption really presents opportunity, and our jobs are to figure out how to strike when disruption occurs in a manner that allows us to progress a low-carbon future.
Today we do have challenges – you can read it in the news anywhere – with sourcing jet fuel in some markets. What’ s interesting to me, as the Chief Sustainability Officer, is that suddenly we have a very different business case when it comes to sourcing sustainable aviation fuels. SAF – that’ s what we call it – is anywhere from two to four times the cost of conventional jet fuel.
Very, very expensive when you’ re looking at a company like United that has single-digit margins on a good day. So we have to find a way to make it relevant to the business.
88 July 2026