STRATEGIC SOURCING
P rocurement, today, has become one of the most complex operational roles in a global business; managing currency exposure, supplier relationships across multiple tiers, digital integration and cross-border payment infrastructure simultaneously.
Gary Conroy, President and CCO of TransferMate, has a front-row view of where these systems break down. Gary works closely with banks, fintechs and software providers to help businesses simplify and modernise global payments through embedded payment technology.
Two kinds of ROI The metrics for evaluating procurement success are evolving rapidly. As industry benchmarks show a shrinking gap between traditional cost-cutting and digital transformation, forwardthinking leaders are redefining the ultimate return on investment.
Gary says:“ There are two ways of looking at ROI in supplier relationships. You of course have the cost savings, but also the value that can be derived from operational efficiency, improved cash flow visibility and the overall experience suppliers can deliver across the payment lifecycle,”
Deloitte’ s 2025 CPO study echoes this belief, showing that the gap between digital transformation( 67 %) and cost reduction( 72 %) being a top priority for enterprises is closing.
“ Implementation is only the beginning of the journey,” said Tricia Miller, SVP product marketing at Coupa, in the study.
procurementmag. com 137