INTAKE & ORCHESTRATION
As the global aviation industry grapples with fluctuating passenger volumes and increasingly complex supply chains, Heathrow Airport has signalled a shift in its operational strategy. By appointing Netcompany as its primary digital partner to implement the AIRHART platform, the UK’ s only hub airport is moving away from fragmented legacy systems toward a unified model of demand forecasting and orchestration.
This transition is not merely a technical upgrade; it represents a fundamental change in how critical infrastructure manages the flow of people, aircraft and assets. In the world of procurement and supply chain management, intake and orchestration has become the new frontier for efficiency. For a facility that handles more than 80 million passengers annually, the ability to predict demand and orchestrate a response in real time is the difference between a seamless journey and a systemic failure.
A digital backbone for operational resilience The partnership centres on AIRHART, an Airport Operations Orchestration Platform already in use at major hubs such as Copenhagen and Munich. At Heathrow, the system is designed to function as a digital backbone, integrating disparate data streams into a single source of truth.
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