INTAKE & ORCHESTRATION As organisations add more use cases and geographies, this distributed pattern offers a pragmatic balance of speed and control. It allows leaders to compare cycle time and exception trends across different sites, ensuring that best practices are applied universally while allowing for local nuances.
Transforming marginal gains into global benchmarks For Heathrow, the implementation of AIRHART is about more than just avoiding delays. In a competitive global market, marginal operational gains in capacity and resource management translate directly into improved sustainability and passenger experience.
André Rogaczewski, CEO and Co-Founder of Netcompany, suggests that this platform will place Heathrow at the“ forefront of digital airport excellence”. By harnessing real-time data and AI-driven insights, the airport can predict challenges before they manifest. If a delay is forecasted at a specific gate, the orchestration layer can automatically adjust the Airport Operations Plan, reallocating ground crews and notifying downstream services before a bottleneck forms.
This proactive stance is becoming the standard for critical infrastructure. As North America leads the way with public sector programs and consulting alliances, Europe is carving out a niche in sovereignty-
128 May 2026