THE PROCUREMENT INTERVIEW
ORO’ s innovation delivering customer results As procurement evolves, customers are not looking for procurement software as a maze of screens. They want a more guided experience, similar to consumer apps that handle complexity behind the scenes.
Lalitha uses the analogy of a ridehailing service to explain the point. The user should simply state what they need, while the platform works out the route, the checks and the dependencies.
That is especially useful in large global businesses, where procurement may involve indirect spend, services, direct materials and MRO, or maintenance, repair and operations categories. These are the sorts of purchases that often require technical, commercial and regulatory review before any transaction can proceed.
One of ORO’ s customers is a large consumer packaged goods customer, which makes and sells iconic branded products, using ORO’ s Procurement Front Door in a concept it calls“ Idea2Pay”, a platform that is live in more than 100 countries. In this case robust integration with their marketing purchasing system is supporting a faster time to market, and therefore revenue, for their new products.
For a top three US bank, ORO has built a supplier front door to address gaps in risk and compliance. In that setting, the platform helps suppliers collaborate more effectively on due diligence, so the business can move faster without weakening controls.
32 May 2026