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workflow automation to digitising entire processes and connecting disparate systems, effective AI adoption remains difficult.
“ That’ s particularly true for organisational readiness for AI transformation,” he says.“ While the imperative to adopt is high, many teams remain stuck with legacy systems and staff unprepared for AI implementation. It’ s a formidable challenge that’ s both urgent and difficult.
“ This is the moment for procurement to embrace truly intelligent orchestration, something we’ re deeply focused on at Zip, with some very exciting innovations coming.”
Rujul sees ongoing innovation and the move to“ the platform of the future” as key to procurement evolution.“ The main question is around how to shift from reactive to proactive,” he says.“ This is central to procurement’ s future value.
“ Success depends on embracing intelligent technology that automates routine tasks while enabling strategic focus – something we’ re focused on through our Zip AI Lab. We see two parallel tracks: advanced AI moving toward autonomous capabilities and global expansion addressing increasingly complex supply chains. Over the next pages our Head of Research, Nick Heinzmann, reflects on the research and analyses how procurement can shift from back-office function to a strategic advisor.”
Nick Heinzmann, Zip’ s Head of Research, who offers expert analysis of our survey data
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