Procurement Magazine April 2024 | Page 99

SOLUTIONS BY STC bring into an organisation can dictate the quality of service you can provide . “ The beauty of procurement , especially within the ICT industry , is if procurement isn ’ t involved at the starting point of sales , you will not know what you ’ ll sell to the customer ,” he argues .
“ You could not even build products because by building the category strategy and the special frame contracts , you will not be able to know what it is you ’ re selling . You will not know the cost and you will not know your product portfolio . So now procurement becomes much more critical ,” he continues .
When asked about the most effective strategies he has engaged to deliver the value of procurement to the business , Hasan immediately reaches for the transformative power of artificial intelligence in the organisation ’ s operation . “ Today I don ’ t have anything manual within the supply chain general department , it has

“ If procurement isn ’ t involved at the starting point of sales , you will not know what you will sell to the customer ”

BILAL HASAN SUPPLY CHAIN GM , SOLUTIONS BY STC
all been automated to transform all the functions ,” he says .
The ability of AI to reduce the amount of repetitive jobs staff have to accomplish means that his team can focus on more pressing matters , and find areas of improvement that require more human interactions and deliver added value .
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