PROCUREMENT TECHNOLOGY
12 to 18 months
the time it took to build out the CoE operating model
The hub efficiencies funded strategic capabilities. The CoE provides ongoing governance, performance management, and standardisation. Processes, policies and tools are aligned globally, reducing complexity and making it easier to scale improvements over time. Everything is underpinned by digital capabilities improving data integration, dashboards and visibility to monitor results.
Q. HOW DID YOU GO ABOUT EXTRACTING AND CLEANING DATA TO POWER THE DIGITAL TRANSFORMATION?
ยป We built the digital transformation around three pillars: data, automation and AI, and processes and systems. We had to first address data before AI, and fix processes before systems, hence data was the first and most fundamental pillar. We spent the majority of our time and resources the first year cleaning up our master data, training our people to generate insights from that data and building data visualisation dashboards across indirect and direct procurement.
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