FINANCE & SPEND
“ Procurement teams now often have a selection of go-to suppliers to ensure that supply chains aren’ t impacted by delays”
Amy Worth Director Amazon Business UK & Public Sector Customers EU
Amazon Business UK
Reimagining procurement processes Following Céline’ s keynote, Rochelle Seguss, Director of Technology at Amazon Business, explored the difference between traditional digitisation and the next phase of AI-powered transformation.
She argued that procurement has moved beyond simply replacing paper-based processes with digital alternatives. Instead, organisations now have an opportunity to fundamentally rethink how procurement operates.
“ Digitisation was primarily about moving existing processes online,” Rochelle said.“ What we’ re doing now is fundamentally different. We’ re no longer digitising the same processes, we’ re re-imagining them.” While 80 % of procurement executives view AI as one of the most transformational trends over the next five years, widespread adoption remains limited. According to Rochelle, the organisations that establish strong data foundations, integrated systems and clear governance will be best positioned to capture AI’ s value.“ If you haven’ t already, start now,” she advised.“ Identify one high-value, bounded use case and run it at real scale with real data.”
New AI capabilities from Amazon Business At ABX 2026, Amazon Business announced several new capabilities designed to support procurement teams with greater insight, automation and control. The headline launch was Amazon Quick, an AI assistant designed to help users streamline professional workflows.
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