PROCUREMENT TRANSFORMATION
– with no real idea of how this will improve their operations or services . This presents a great risk to their business and any future DX initiatives .
“ As the pandemic has proven , most transformation projects are extremely complex and tend to be rushed . There are so many teams , processes and systems involved – many of which are siloed or disconnected , resulting in serious operational complexity , inefficiencies , and data leakage .”
Organisations have to get their data in order before committing to a transformation programme . All systems , data and processes need to be aligned , and leaders need to ensure all workflows are fully optimised before implementing a solution – especially if hoping to use a specific new tool to make major strategic decisions for , or changes to , their organisation .
Putting people at heart of transformation crucial Digital change programmes fail when organisations treat them as ‘ technology change ’ projects , rather than ‘ people change ’ projects .
Effective digital procurement transformation is all about the connections between people , processes and technology . Most falter due to lack of employee and departmental preparedness amid poor communication .
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