AUTONOMOUS PROCUREMENT
What are the key benefits and potential risks of implementing autonomous procurement systems ?
Lior Delgo : Just because GenAI is everywhere , doesn ’ t necessarily mean it ’ s always welcome , or indeed working well everywhere . Corporate procurement is a notable exception .
Procurement is unique because it ’ s a complex , intensive process whose decisions not only impact the bottom line but can also determine success . Enhancing procurement with AI helps companies identify their best-fit suppliers , even in historically hard-to-procure spend areas that are complex and high-value . Because these areas have also been the hardest for machines to understand , they ’ ve been the most challenging to automate and optimise , relying exclusively on humans to handle .
However , it ’ s important to emphasise that unlike other areas , in complex sourcing we ’ re not yet talking about machine-tomachine-only transactions . Complex purchasing decisions always involve relationships ; buyers and sellers need to feel confident and trust each other . Partnering with AI automates low-value repetitive , manual tasks , allowing you to focus on more strategic work such as supplier collaboration , scenario planning and becoming a true partner
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