PROCUREMENT STRATEGY
Equal emphasis on E, S and G While‘ E’ is perhaps the most discussed letter in ESG, social issues are particularly important in technology. The digital divide affects nearly three billion people around the world, particularly impacting minority groups such as women, people living in rural areas and lower-income countries.
Subho says:“ We have a huge role in making sure people are connected and that underserved people in various geographies have the right access to broadband as well as digital skill building.
“ It’ s extremely important that companies like us play a role in not just bringing the power of networks and connectivity to people, but also supporting a huge number of people who have connections but don’ t have the right level of skills.”
Verizon, like most companies, uses AI to improve its operations, services and products. If not carefully governed, focussing on the‘ G’ in ESG, AI can result in unintended consequences like bias and discrimination. Verizon’ s Responsible AI Programme is overseen by a dedicated team and governed by a risk-based approach to avoid potential harm. Its systems are trained to identify and reduce unfair bias and societal harm and it incorporates a privacy-by-design approach.
Kyndryl’ s diverse Board of Directors helps to inform its business decisions in an inclusive and sustainable way, made up of 10 leaders from diverse backgrounds. This supports both the‘ S’ and‘ G’ of ESG. Nine of these senior
“SUSTAINABLE BUSINESS IS GOOD BUSINESS AND THAT’ S HOW WE THINK ABOUT IT”
JAMES GOWEN, CHIEF SUSTAINABILITY OFFICER AND SENIOR VICE PRESIDENT, SUPPLY CHAIN AND SOURCING, VERIZON
leaders are independent, four are diverse in race or ethnicity and three have global citizenship outside of the US. By bringing together experienced leaders from different backgrounds, a wider range of experiences inform the company and can support a diverse customer base.
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