AMAZON BUSINESS
procurement decisions autonomously. Amazon Business’ s“ good, better, best” categorisation feature exemplifies this approach, enabling teams to quickly select appropriate products based on operational priorities – whether prioritising price, durability or brand reputation – whilst staying aligned with company policies.
Brenda explains how this works in practice:“ If a department needs a durable, high-use maintenance tool, they can select a top-tier option. For more routine needs – like cleaning supplies or basic electrical components – they can go with a more economical choice.” This autonomy has been crucial for Carnival’ s operations. Scott notes that“ Amazon Business has enabled our teams to efficiently get what they need, when they need it. It’ s allowed us to consolidate vendors and drastically reduce lead times, creating a smoother, more autonomous experience for our team members.”
AMAZON BUSINESS
HEADQUARTERS: SEATTLE, WASHINGTON, US
NUMBER OF EMPLOYEES: 10,000 + NUMBER OF COUNTRIES: 22
Automation reducing administrative burden The partnership has significantly reduced manual administrative tasks through intelligent automation. Before integration, Carnival’ s teams managed approvals through what Brenda describes as“ a patchwork of emails, spreadsheets and scanned documents”. Today, automated approval workflows and integrated spend tracking have eliminated much of this administrative burden.
The impact on staff productivity has been substantial. Scott explains