STRATEGIC SOURCING
that“ tasks that previously consumed significant staff time, from shipment receiving to destination labeling, now leverage scanning technology and automated systems that complete the same work in seconds rather than minutes. This is empowering our team to focus on higher-value work rather than repetitive manual tasks.”
In an industry where supply chain disruptions can have immediate operational impact, the partnership has enhanced Carnival’ s resilience against global disruptions. The flexibility provided by Amazon Business’ s extensive supplier network has proved invaluable during recent supply chain challenges.
“ Rather than depending on multiple supplier relationships, with Amazon Business, we can rapidly pivot between vendors when faced with availability issues, price fluctuations or delivery constraints,” Scott explains.
The platform’ s global supplier network has enabled Carnival to develop multisource strategies for critical items, ensuring they’ re never completely dependent on single suppliers or regions.
Looking towards the horizon Both organisations view this partnership as a foundation for continued innovation. Scott expresses excitement about future possibilities:“ Technology is forever evolving, and so is our relationship with Amazon Business. We’ re excited about the opportunities to work together to create new solutions that continue improving how we operate at sea and ashore.”
Brenda echoes this commitment to ongoing innovation, noting:“ As customer needs grow, Amazon Business grows with them.” She emphasises that Amazon Business continually innovates to meet the scale and complexity of customers’ needs, particularly for organisations operating on a global stage with high stakes and tight timelines. The Carnival-Amazon Business partnership offers valuable insights for procurement professionals across industries. It demonstrates how understanding unique operational
138 July 2025