Prerna Dhawan
AI IN PROCUREMENT
Prerna Dhawan
Chief Product Officer Beroe
“ We ’ ve been hearing this word ‘ cognitive overload ,’ which I think all of us are struggling with , not just in our work life , but in general ”
AI promises smarter procurement , but too much data can be just as problematic as too little . “ We ’ ve been hearing this word about cognitive overload , which I think all of us are struggling with , not just in our work life , but in general ,” says Prerna . The challenge isn ’ t just collecting data – it ’ s making sense of it .
Without a clear goal , procurement teams risk getting lost in endless data streams . AI tools can quickly become overwhelming rather than useful . “ If you kind of start with that , get all this data ... without a clear view of what is the story you want to tell , what problem you ’ re looking to solve , then you ’ re getting too bogged down with that data .”
The hype around AI can also lead to poor adoption . “ I met them a month later and they were like , ‘ I ’ ve deleted that app on my phone because it was way too much ’.” In this case Prerna says “ It creates more issues than it solves , really .” It is clear then , that without proper strategy , AI can create more confusion than clarity – so the key lies in intentional use , not just more data .
100 March 2025