The community aspect proved particularly valuable, with Andrew adding:“ I think our team members are really passionately engaging with our customers and the optimism for accelerating the pace of innovation – our customers wanting to engage to do that with us has been so energising for me.”
Looking ahead As Andrew settles into his role, the trajectory he’ s outlined suggests JAGGAER is preparing for significant evolution whilst maintaining its core strengths. The convergence of procurement and supply chain management, accelerated by recent global disruptions and enabled by advancing AI capabilities, presents both opportunity and challenge.
His approach appears characteristically methodical – listening extensively, building on existing strengths and expanding thoughtfully into adjacent areas. Whether this measured expansion can keep pace with rapidly evolving market demands remains to be seen, but Andrew’ s early interactions with customers suggest strong support for the direction he’ s charting.
The transformation from procurement specialist to supply chain platform represents a significant ambition, one that will likely unfold over years rather than quarters. But with a customer base increasingly excited about AI possibilities and a team with deep domain expertise, JAGGAER is wellpositioned to navigate this evolution under Andrew’ s leadership.
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