THE PROCUREMENT INTERVIEW
“ I’ ve observed firsthand there’ s this convergence between procurement and supply chain”
Andrew Roszko, CEO, JAGGAER
The early adopter programme for JAI has exceeded expectations, with what Andrew describes as“ the rush of people that want to get engaged with us, really prioritising use cases to get after it” proving surprising even to him.
Competitive positioning through specialisation In addressing the competitive landscape, Andrew takes a measured approach that acknowledges both the challenges and opportunities.“ I’ m a big believer in specialisation, so it is very competitive, but I think we’ ve got really differentiated IP in certain vertical markets,” he explains. Rather than attempting to compete across all segments, JAGGAER’ s strategy appears focused on deepening its expertise in areas where it already holds strong positions.“ Certainly we’ re the market leader in higher education, we also do very well in the public sector. On the manufacturing direct side, we are the market leader with a very defendable position and differentiated offering.”
This specialisation strategy extends to the company’ s expansion plans.“ I feel like it is very, very competitive. I think it’ s a growing market with room for all of us and we’ re going to continue to double down on where we’ re strong,” Andrew says, suggesting confidence that focused excellence can coexist with broader market competition.
Building community and momentum The REV2025 conference provided Andrew with an intensive introduction to JAGGAER’ s customer community, an experience that appears to have reinforced his confidence in the company’ s direction.“ I think, like anyone coming into a new job, there was a commitment to listening,” Andrew explains.
REV served multiple purposes beyond typical conference objectives.“ Our customers felt very heard,” He states.“ There was a genuine intent to listen, to really understand what they were thinking about today and what they were thinking about five years from now.”
30 October 2025