How can a good supplier portal benefit the efficiency of a procurement operation ? The value of a well realised supplier portal can come to the forefront when it comes to solving problems , identifying risk , and offering the chance to quickly adjust to real-time issues .
“ Supplier portals digitise the entire process via AI-driven technology ,” continues Keulen . “ It can specifically be used to automate data mining workflows – bringing hidden contract language , clauses , terms , and other relevant information to the forefront . These tools and solutions are invaluable in procurement ’ s new reality and have allowed it to be positioned as a true leader during global economic disruptions .”
It is this real-time information and the use of notifications that can set apart an effective portal , from one that leaves potential benefits on the table . “ As a responsible supplier , it is important to perform as expected and update the customer as circumstances change ,” says Khan . “ Having a quick and efficient method to communicate allows suppliers to inform customers promptly if there are any issues or concerns with the order . There ’ s the need for agility in this day and age of change . If there is a problem , we ’ ll get to know about it and adjust .” procurementmag . com 123