TECHNOLOGY
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“ A known problem with a supplier portal is the multiple logins that can be time consuming and frustrating to navigate ,” says Shaz Khan from Vroozi . “ Ideally , you want a supplier to log in one time , and they can work with all their customers . Supplier portals in general , have kind of a bad rep because of that . However , if the portal adds value , then suppliers will be more willing to login . Certainly a portal that is difficult to use and doesn ’ t add much value exacerbates the hurdle of getting suppliers to participate . Having a portal that is easy to use and valuable to the supplier alleviates this common hesitation .”
With modern supply-chains no-longer being linear , and a complex network of international partners , many older solutions can be labour intensive , ad-hoc and manual processes which are no longer fit for purpose in the digital age .
A reliance on spreadsheets and email communication can be much more complicated , and mean poor visibility on a supply-chain , when more visibility is becoming essential through every tier of the chain .
“ Portals must include a network system of record . Without it , data latency is high , resulting in out-of-date information that can wreak havoc in the supply chain ,” says Keulen . “ A supplier network , like what we have at Coupa , enhances supply chain visibility for all trading partners and offers collaborative processes and analytics with a single source of truth .”
122 September 2023