PROCUREMENT TECHNOLOGY
Q. HOW ARE YOU REDEFINING THE SKILL SETS OR MINDSETS NEEDED IN PROCUREMENT TO THRIVE IN AN INCREASINGLY DIGITAL, DATA-DRIVEN ENVIRONMENT?
» The future of procurement at IAG demands the following four pillars:
1. Data fluency: ability to leverage analytics for decision-making
2. Digital mindset: comfort with automation, AI and platformbased ecosystems
3. Collaborative leadership: working across functions and geographies
4. Innovation orientation: welcoming change and partnering with external innovators to co-create solutions.
These capabilities are embedded in our talent development programmes and leadership frameworks.
Q. IAG RECENTLY SIGNED LONG- TERM AGREEMENTS WITH KEY SUPPLIERS. WHAT PRINCIPLES GUIDED YOUR APPROACH TO PARTNERSHIP SELECTION AND CONTRACT STRUCTURE?
» At IAG, our supplier partnerships are built on transparency, sustainability and shared value creation. We apply rigorous due diligence, including ethical and environmental assessments, to ensure alignment with our ESG standards. Our contracts are designed for flexibility, incorporating annual performance reviews and adaptive clauses that allow us to respond quickly to evolving business needs while maintaining compliance and resilience across our global operations.
Q. HOW DO THESE PARTNERSHIPS ENHANCE IAG’ S RESILIENCE, SUSTAINABILITY AND COST COMPETITIVENESS IN A VOLATILE GLOBAL ENVIRONMENT?
» These agreements strengthen IAG’ s ability to navigate uncertainty by embedding risk management and sustainability into every stage of procurement.
We leverage economies of scale to deliver cost efficiencies while prioritising
68 February 2026