PROCUREMENT STRATEGY The most effective approaches combine top-down leadership with bottom-up adoption strategies.
“ Senior leaders who actively use and advocate for digital procurement demonstrate its value and foster trust within the teams,” Marc notes. This must be coupled with practical incentives:“ linking performance metrics to platform engagement ensures accountability and motivates employees to embrace the change”.
Success stories play a crucial role in driving broader adoption.
“ Highlighting tangible outcomes, such as cost savings or efficiency gains, inspires confidence and accelerates adoption,” asserts Marc.
This creates a virtuous cycle where early wins generate momentum for broader transformation initiatives.
Tailoring for maturity Not all organisations begin their digital procurement journey from the same starting point. The most successful implementations recognise this reality and tailor their approach accordingly.
“ Sufficient tailoring of digital procurement solutions is essential for success; however, excessive tailoring creates complexity and increases the risk of failure,” warns Marc.
The key lies in conducting thorough maturity assessments before designing implementation strategies. For less mature organisations, Marc believes the focus should be on“ foundational improvements like spend intelligence, compliance analytics and basic automation to establish a robust procurement baseline”.
76 November 2025